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Ismael Victor Lira de Souza Souza
Federal University of Amazon (UFAM), EUREKA Laboratory
Author
Dr. Jonas Gomes da Silva
Federal University of Amazon (UFAM), EUREKA Laboratory
Author
It is a case study conducted in company X of the electronic branch located in the Industrial Pole of Manaus (PIM), the capital of Amazonas–Brazil. The problem was the need to develop a benchmarking involving energy efficiency inspection tests on televisions. The objective is to compare the performance of the standard method and the new method of performing the energy efficiency inspection test. To this end, quality tools were applied with data collected from the use of the time study of each test step. After data collection and analysis, it was concluded that the new test: a) has 67% of its steps performed automatically and 43% manually, its average lead time is 4h14min34, a gain of 33.5% in total time required to perform the test; b) can be developed with the application of Brainstorming, Ishikawa Diagram, GUT Matrix, PDCA, Vertical Flowchart in conjunction with Chrono-analysis. It is worth highlighting the importance of the local top management support so that each of these tools is used with autonomy and creativity by the collaborators involved in the project.
Copyright (c) 2019 Jonas Gomes da Silva, Ismael Victor Lira de Souza e Souza

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