Analysis of the Quality Indicator of the Paint Process of a Metalmechanical Industry

• Vilson Menegon Bristot

  Universidade do Extremo Sul Catarinense, Brazil

  Author

• Leopoldo Pedro Guimarães Filho

  Universidade do Extremo Sul Catarinense, Brazil

  Author

• Sara Pizzolo Silva

  Universidade do Extremo Sul Catarinense, Brazil

  Author

• Vilmar Menegon Bristot

  Instituto Federal de Santa Catarina, Brazil

  Author

• Edson Uggioni

  Universidade do Extremo Sul Catarinense, Brazil

  Author

To ensure survival in a highly demanding scenario, it is critical that organizations return their efforts to the proper execution of the internal processes that make up their productive chains. From this perspective, the understanding that quality products and processes are reflected in the company's productivity, especially in customer satisfaction, as way of guaranteeing a competitive position in the growing market. The objective present work aims to analyze the causes of the main problem of the painting process that impacts the quality indicator, through the use of the problem solving method and the application of quality tools. The data was first collected and organized in a way that facilitated problem analysis and decision making. A brainstorming meeting with the representatives of the sectors directly related to the process was carried out, in order to discuss the causes of the high index of the problem related to the ink layer and to delimit the actions necessary to seek the decrease of occurrences. After the actions were carried out, it was possible to observe a gradual increase in the indicator over the months, which reached the goal established by the organizationt.

1. Vilson Menegon Bristot, Universidade do Extremo Sul Catarinense, Brazil

   Núcleo de Estudos em Engenharia de Produção

2. Leopoldo Pedro Guimarães Filho, Universidade do Extremo Sul Catarinense, Brazil

   Núcleo de Estudos em Engenharia de Produção

3. Sara Pizzolo Silva, Universidade do Extremo Sul Catarinense, Brazil

   Núcleo de Estudos em Engenharia de Produção

4. Edson Uggioni, Universidade do Extremo Sul Catarinense, Brazil

   Núcleo de Estudos em Engenharia de Produção

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Copyright (c) 2019 Vilson Menegon Bristot, Leopoldo Pedro Guimarães Filho, Sara Pizzolo Silva, Vilmar Menegon Bristot, Edison Uggioni

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